Hi, I'm
I'm a software engineer. I love to build things that live on the internet.
Currently working as a Software Enginner II at Scaler Academy / InterviewBit.
About

Hi, I'm Saurabh Krishan.
Passionate about building scalable backend systems, optimizing performance, and solving complex problems.
With 4+ years of engineering experience, I've built scalable backend systems, led cross-functional initiatives, and driven measurable impact across product and infrastructure.
Work Experience
Software Engineer II @ Scaler Academy / Interviewbit
Jan 2024 - Present
- ▹Led back-end development for the LLM-powered support bot, automating responses and reducing daily support ticket volume.
- ▹Onboarded 100K+ learners by architecting scalable enrollment pipelines and learner dashboard enhancements for the Google for Startups: Prompt to Prototype program.
- ▹Led the initiative to transition from Zendesk CRM to Kapture CRM, ensuring seamless data migration and improved support workflows.
- ▹Optimized program delivery by automating module integration across intakes.
- ▹Resolved 400+ tickets, reducing ticket volume by 70% through service enhancements.
- ▹Provided mentorship and guidance to interns, overseeing project tasks and scope planning during and after their boot camp. In addition, I conducted 30+ interviews for both SDE and intern roles.
AWSPythonRubyRuby on RailsReactNext.jsMySQLPostgreSQLRedisDockerLangchainOpenAISentence Transformers
Software Engineer I @ Scaler Academy / Interviewbit
Oct 2022 - Jan 2024
- ▹Implemented an attendance streak feature to boost learner engagement. Designed the system to track and reward consistent attendance.
- ▹Created cue cards that assisted instructors during lectures.
- ▹Led back-end development for the Scaler School of Technology dashboard changes, achieving 100% seat enrollment.
- ▹Led collaboration with Woolf University for the Master's Degree program launch, integrating third-party APIs and developing the back-end system.
AWSRubyRuby on RailsReactMySQLRedis
Software Engineer Intern @ Scaler Academy / Interviewbit
Jan 2022 - Oct 2022
- ▹Designed and implemented bulk operations for class timing adjustments and deletions, streamlining workflows and reducing Ops team workload.
- ▹Optimized query performance for streak mailers, reducing execution time by 50%, and enhanced merged class view page load speeds by 40%, improving user experience and system efficiency.
RubyRuby on RailsReactMySQLRedis
Projects
Competitive Programming
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